Tag Archives: HR

“Coaching has given me the tools to support wellbeing and help people find happiness in their work”

Sarah Wissing graduated from the MSc Career Management and Coaching in 2020. She shares her #BBKStory.

Sarah Wissing wearing black, leaning against a wall.I’ve always been drawn to supporting people and their welfare – on a night out, I’m that person who makes sure everybody gets home safe! In my role in HR, I’m interested in helping people develop and giving them the tools to flourish at work.

I’d known about Birkbeck’s MSc Career Coaching for a few years and finally decided to take the plunge after going along to an open day and meeting the Programme Director Janet Sheath, who was really lovely.

Studying for a Master’s part-time whilst working full-time was quite intense – there was a lot less going out to the pub! Luckily, my work was very supportive and the temporary sacrifice to my personal life was definitely worth it.

My undergraduate degree was in English and French and I’d done a Master’s in English ten years before starting the MSc, but this course was completely different. I remember totally freaking out in my first term when I failed my first essay, but Janet was really great and Birkbeck’s study support tutors were so helpful and I ended up graduating with a merit.

During our coaching weekends there’d be about ten of us and our two tutors – we did practical sessions where we coached each other and received real time feedback. We really got to know each other and it was a very supportive environment.

I also completed a placement in Birkbeck’s Careers Service, where I was assigned students to coach and given supervisions to talk about any challenges I was facing in that role.

The coaching skills I’ve gained on the course and the insight through my research project on Dyslexia in the workplace has really supported me at work: I love helping people to work at their best and am particularly excited about supporting neurodivergent individuals. Alongside my current role, I also operate as a freelance coach.

Studying coaching has made me an all-round better human – it’s about being an ethical person, in and out of work, and making people feel at ease. It equips you with the tools to support wellbeing and help people find happiness in their work and personal lives in an evidence-based way.

I never really have a five-year plan and the Master’s was the same, it just felt like the right thing to do at the time, and I’ve really enjoyed the process of studying and being at university again – nothing bad can come from a bit of education!

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Introducing Birkbeck’s Professional Doctorate in Evidence-Based Human Resource Management

Julie Gore, Programme Director, shares the rationale behind the Professional Doctorate in Evidence-based HRM.

Advancing metacognition – the process of knowing, understanding and learning are central features of doctoral education. Deciding how to decide is central to successful leadership and management. The challenges of Human Resource management (HRM) in times of uncertainty have never been more apparent, with sociotechnical advancement and change being pervasive features of our working lives. Bringing together our advanced understanding of cognitive decision making processes and expertise, alongside a scientifically informed process of deciding how to decide, is where evidence based HRM meets informed HR practice.

In short, evidence-based HR refers to adopting a decision making process in which the organization consciously evaluates any decision against multiple sources of data, experience, expert opinions, and other types of information to ensure the decision’s most successful outcome.

Notably, examining multiple sources of data is also completed deliberatively, with a critical eye, and questioning the value of the data is part of the method. It takes constant effort to seek multiple sources of evidence to aid decision making and Evidence-based HR aims to actively do this.

Birkbeck’s new doctorate in Evidence Based Human Resource Management provides advanced research skills, a critical approach to thinking and deciding, the opportunity to tackle challenging work based problems and paradoxes, and a vibrant network of opportunities for discussion and reflection with HR professionals.

I anticipate that practitioner and academic discussions will be lively and insightful.

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“The insight I now have about myself has changed my outlook on life.”

Karen Bowden-Brown is an HR leader and coach. She shares her transformative experience on Birkbeck’s Postgraduate Certificate in Coaching Psychology.

Karen sitting outside, smiling.My career to date has been in HR and I considered coaching to be a vital part of my role as an HR leader and an area I wanted to develop further. I considered various learning routes but many of them seemed be very generic, the Birkbeck course was exactly what I was looking for.

We covered such a breadth of topics and theories from psychology and philosophy when considering the coaching approach.  We viewed coaching approaches through various lenses – normative, interpretative and postmodern, which provided a different insight. The latest academic thinking was shared and discussed and we had assignments drawing on these resources.

I particularly enjoyed the presentations from experienced practicing coaches who were invited to provide demonstrations of different styles of coaching approaches.

The course leadership is excellent and Andreas, Susan and Raul who led the Programme at that time have years of experience both academically and practically as Executive Coaches. They also provided great mentorship to our cohort and were always there to provide friendly challenge to stretch our learning.

I have made some excellent friendships during my time on the course and I remain in regular contact with my small work group.

The Postgraduate Certificate in Coaching Psychology gave me the confidence to provide internal leadership coaching as I had all the necessary tools. The course has taught me to approach conversations differently as a thought partner and a consultant – from a place of curiosity and open questioning.

The course has also been of benefit recently when I was reviewing the organisational approach to performance management – coaching by managers is now a core element to support all employee development.

I would go as far as to describe the course as life-changing, as the insight I now have about myself has changed my outlook on life. Additionally, the life skills I have developed on communication have been invaluable to me not just at work but with my family – especially with my children.

If you are considering this course, I would encourage you to invest in yourself! You won’t regret it.

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“I have really relished the intellectual challenge of returning to university after a break.”

When a new role saw Ella moving from practical outdoor work to people management, she applied for the MSc Human Resource Development and Consultancy to build her skills. She reflects on how the course has equipped her for the challenge.

Picture of Ella

I have had a fairly non-traditional career path so far. I worked on farms for many years engaged in therapeutic agriculture, growing vegetables with young adults with learning difficulties and behavioural issues. My passion for people and land now has me working as a senior manager for a small environmental charity which works across the UK planting orchards with urban communities.  

Transitioning from outdoor practical roles to indoor organizational-focused roles threw me into being a line manager, thinking about team dynamics and holding responsibilities across the organisation for recruitment, wellbeing, HR policies and staff development.

The MSc in Human Resource Development and Consultancy at Birkbeck has given me a good grounding in people management and organisational development, with flexibility to deepen my knowledge in areas that have interested me.  

I have really relished the intellectual challenge of returning to university after a break of many years. The course is structured to deepen academic thinking as well as practical knowledge, and that combination means I can bring practical questions from my work into an academic sphere, and I can apply thinking from my Masters directly into my work.  

The support from lecturers and fellow students is phenomenal. I have learned so much not just from lecture and seminar content, but also professors, guest lecturers and fellow students speaking about their work contexts and roles as HR or Organizational Development practitioners. 

I am about to enter my second year, of which a significant part is embarking on a management research project. This differs from a traditional dissertation as it again combines academic rigour and practical organisational focus, as we work with an organisation to address a challenge that it is experiencing as our research problem. I am really looking forward to exploring an area of HR Development in depth, and to try out new research and consultancy skills. 

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