Author Archives: Anthony

What Happens When Meghan Markle’s Blackness loses its Sparkle?

The wedding of Prince Harry and Meghan Markle has been hailed as a pivotal moment for multicultural Britain. But Dr William Ackah (Department of Geography) argues that it is just another fleeting false dawn and there will be little lasting, positive impact for Black Britons.

Symbols are important. For some people, seeing Meghan Markle marry into the monarchy, while a Black preacher expounded the word and a Black Choir sang at the ceremony, was viewed as ushering in a new area of racialised harmony and black cultural acceptance at all levels of British society. If blackness is acceptable to the monarchy, then surely it can be embraced by everyone? One can envisage that cascading out from the memories of the day; TV production companies will make documentaries on relationships across cultural and racial boundaries; there will be operas and plays about mixed cultural and racialised identities and new research council funding streams on identity, relationships and difference. Once again, black culture will be examined, explored, explained, celebrated, debated and mined by White people as something new and exotic.

In contrast to the negativity surrounding racialised minorities due to fears over migration and religious and cultural differences, Markle’s Blackness will provide the space for more and more elements of White society to once again be comfortable in talking about how they have Black friends, or how they are down with Stormzy’s lyrics, had a Black choir sing at their wedding and rap lyrically about their love of Jerk chicken. This, I envisage, will be the new language – at least for a while – that will showcase multi-cultural Britain. Meanwhile, the structures of institutionalised racism that leaves the majority of Britain’s black communities at the margins of British society remain unchanged.

We have been here before. Black culture is cool for a time; it is supposedly edgy, hip, and transgressive, and it is useful for British elites to be associated with it in order to project an image of modernity, tolerance and cultural relevance. When London made its bid for the Olympics, it projected a powerful image of itself as a global city a multicultural, multi-ethnic place with a vision of East London as a space and place of opportunity for Black communities and the descendants of migrants from all over the world. This was in contrast to the French bid – fronted by White men and regarded as old fashioned and tired. It could be said that it was the Black and Minority Ethnic Cultural presence that won it for London. Fast forward to today and in East London we have a Queen Elizabeth Park, a Westfield Shopping Complex, the great and the good of elite educational/arts/cultural institutions are moving into the area taking advantage of all the facilities and opportunities. But what has happened to those Black poster children of the Olympic vision that were the catalyst for the change? They apparently have lost their ‘sparkle’ and are being forced out of their homes, businesses and communities and are being erased from the collective consciousness of post-Olympic East London.

Britain has a long history of adoring high profile African Americans and treating them regally whilst perpetrating systematic racialised injustices against its Black British population. Muhammad Ali was a source of fascination and immense entertainment when he boxed and toured Britain in the ‘70s and ‘80s. Martin Luther King was admired and lauded when he preached in Westminster Abbey and garnered honorary doctorates here in the ‘60s. Paul Robeson the legendary singer, actor and political activist was a huge star of the stage here in the late 1920s and  early ‘3’s, and spoke to huge admiring crowds in many parts of the country. The same is true of the African American abolitionist Frederick Douglass who spoke to thousands of people across Britain in the late 19th Century. And if it was thought that Meghan Markle was the first to bring gospel music to the attention of royalty one would be mistaken. The Fisk Jubilee Singers, an African American choral group from a Black college in Nashville, sang for Queen Victoria in 1873 and toured Britain and Europe, singing for the elites who were both intrigued and moved by the power of their renditions of the Spirituals.

The British establishment has used and abused black people for centuries, whilst occasionally celebrating and feting them with adoration and praise. The Monarchy and the Church of England, both central to the representation of Blackness as a celebratory theme at the wedding, have been deeply complicit in these enterprises. It was royal charters that endorsed the heinous enterprises of transatlantic enslavement and colonisation and the Church ‘owned’ and profited from the labour of enslaved Africans. And through their missionary endeavours they provided the velvet glove of justification for the iron fist of economic, cultural and social brutalisation of many nations and people in Africa and Asia.

These historical realities, and not just historical niceties, have their contemporary manifestations in the treatment of black and minority ethnic bodies in incidences such as the Grenfell and Windrush scandals and the marginalisation and lack of equitable treatment that Black communities receive here. British institutions want to be portrayed as contributing to a world of love and cultural celebration, but they refuse to deal with the legitimate claims of Black communities for justice and reparations. While these claims for justice continue to be ignored, talk of the wedding as an example of Britain’s successful multiculturalism is, to be frank, bulls**t (for example, Douglas Murray ‘s Spectator blog Meghan Markle and the myth of ‘racist’ Britain Spectator, dated 21 May)

British institutions – political, economic, religious and cultural – are manure-peddling institutions. A few Black flowers do grow and flourish against all the odds in these institutional spaces. And when the Black exceptionalisms do emerge, they are asked to sing, play, run, jump, speak and represent the nation. Some are given knighthoods and honours, and some people do manage to have meaningful relationships in this environment. The institutions then use these small success stories to portray themselves as smelling of roses in relation to ‘diversity’ issues. What the institutions fail to acknowledge, and systematically address, are the numbers of Black people for whom the institutional manure is toxic. And how in some cases the institutional environment leads to death, imprisonment, educational underachievement, poor life expectancy, limited employment prospects, lack of political representation, deportation, poor mental health …. the list goes on and on. It needs more than an interracial romance, a few songs, some mentoring schemes and a Stephen Lawrence day to compensate for all the racist manure and meaningless diversity schemes that British institutions have been peddling in order to placate both minorities and the majority in this country.  What Black people require are concrete manifestations of compensations for past wrongs and guarantees of formal equality and justice moving forward. All this other stuff, as beautiful as it looks and happy as it makes people feel, is just bulls**t. Same old empire, just different clothes!

Our ancestors, as enslaved and colonial subjects, built and paid for the maintenance of this system – and now, in the form of tax, we still pay for it. When we complain, we are told look at Meghan, sing and be grateful! Well as far is this country is concerned the song is this: “Sometimes I feel like a motherless child a long way from home”. I wait to be culturally orphaned again, once the fascination with Meghan’s Blackness loses its sparkle.

William Ackah is Lecturer in Department of Geography, read his latest blog on this story.

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Reaching out to teens with a helping hand(book)

Birkbeck PhD student and relationship writer Suzi Godson co-founded the mental health-support app MeeTwo. Now she is busy raising funds through a Kickstarter campaign to create a MeeTwo magazine – containing stories, art, photography, poetry and more – for distribution to schools to provide further help to teenagers in need. Here she explains more about the project.

Research shows that half of all adult mental health issues manifest by the age of 14 and the average age for the onset of clinical anxiety is just eight years old. One in five young people will experience a mental health issue in any given year and suicide is now the leading cause of death in young people. These figures are rolled out time and again to emphasise the dire state of teenage mental health in the UK, but the voice of teenagers themselves is rarely heard.

Two years ago, I represented Birkbeck in the Santander Universities Entrepreneur Awards with my idea for an app that would make it easier for teenagers to talk about difficult things. In September I launched the MeeTwo app and it is now a thriving community of 2,500 teenagers who have lots to say on the subject of mental health. I decided it was time to give them that voice so I am using Kickstarter to crowdfund the printing and distribution of The MeeTwo Mental Help Handbook For Teenagers.

It’s essentially a collection of very moving first person accounts from young people who are coping with a range of issues including more serious mental health issues. The clever thing about the handbook is that it also contains a turbo-charged directory that goes way beyond the usual list of helplines. As well as listing support groups and helplines, the Mental Help directory details the best apps, the best TedX talks, books, self-help, activities and products to enable young people to help themselves. It’s much needed because 61% of GP referrals to the Child and Adolescent Mental Health Services are rejected because the criteria for acceptance are so high.

That’s a scandal in itself so the handbook also provides a unique opportunity to ask experts why teenage mental health is such a big problem. We’ve pulled in some big names to help us answer this question. Professor Sir Simon Wessely, President of the Royal Society of Medicine, Regius Professor Of Psychiatry at King’s College, London and all-round boffin has given us a dynamite interview. And we will be announcing more big name contributors soon.

The MeeTwo Mental Help Handbook is going to be a fantastic resource for schools, for young people and, indeed, for anyone studying psychology, social care, or education. However, we have to reach our Kickstarter target of £10k in order to be able to print and distribute it. We are half way there but Kickstarter is an all-or-nothing funding platform, so please buy a copy (£10) of the handbook here and tell everyone you know to do the same. Help us to make it happen.

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Digital Transformation Project (DTP) stage 2: improving the school and department presence on the Birkbeck web 

Jane Van de Ban, Web Content Manager for Birkbeck, shares progress and updates on the second stage of the College’s web redevelopment project. This blog is one of a series of blogs about Birkbeck’s Digital Transformation Project

Following the successful launch of Stage 1 of our web redevelopment project (prioritising public-facing recruitment pages), we concentrated on making further improvements to our redeveloped web pages, to continue to improve these pages for our prospective students.

We have now launched Stage 2 of the DTP, turning our attention to school and department content on the Birkbeck website.

  1. Requirement-gathering with the schools

This project began during October and November 2017 with ER and ITS facilitating five workshops, one for each school. The aim was to gain a greater understanding of the challenges and priorities for school, department and research centre content, from the point of view of those working in the schools. The facilitators also spoke about the project, by invitation, at a variety of other school and department meetings.

At the workshops, ER and ITS facilitators gave participants an overview of the website transformation project work so far, including some of the evidence and research behind the work already  undertaken. We then presented attendees with data about how our current school and department content is consumed by visitors (such as the most popular content), and we watched recordings of students visiting the school and department sites and talking about what information they are trying to access and the barriers to completing their online journey with us.

Workshop attendees discussed university websites that they thought handled school and department content particularly well, before we began an in-depth exploration of school and department content – what it does, should do, could do better. Participants were given as much time as they wanted to add notes under a range of headings, including issues with current content, and priorities for school, department and research centre content.

When everyone felt they had got all their points down, the facilitators invited contributors to expand on their notes, generating a group discussion about the topics attendees felt were most pressing, helping to draw out commonalities, outliers and voices. Minutes were recorded to capture the conversations, questions and concerns raised by participants at each workshop and the post-it notes were photographed.

1.1 Workshop discussions – recurring topics across all five schools

Staff across the College shared similar concerns. Unsurprisingly, better navigation and good, up-to-date content constantly cropped up as high-level concerns and priorities. In addition, our attendees talked about:

  • Staff profiles: These are by far the most visited area of school and department content and, thus, demand attention. Much discussion centred on questions of audience, degrees of standardisation and information management – who will update the content and how they will connect with other systems that academics use, such as BIRon.
  • Design: By far one of the greatest concerns for the project across all schools was the visual appeal and imagery of the school and department web content.
  • The web as ‘shop window’: A good deal of time was spent discussing how to showcase the best that Birkbeck’s schools, departments and research centres have to offer. There was a unanimous desire for space to show off news, events, research impact and other activities. Some schools felt that this would help garner a deeper sense of community between students and staff.
  • Showcasing department individuality: Finding the right balance between heterogeneity with the ‘corporate’ site, while allowing the personality of each department to shine through was important.
  • What role do schools play on the Birkbeck web? There were mixed opinions on the necessity of keeping school content. Some participants argued that the school is merely an internal managerial structure that does not have much relevance to the outside world, while others thought we might be missing a trick by not giving space to school-level events, news and rankings. Some consideration still needs to be given to identifying the target audience.
  • Information for current students: there was a mixed reaction to the necessity for having a section for current students in certain schools. Some departments use the current students section for essential information such as handbooks and module timetables, while others do not have a current student area at all (eg Law). This also sparked much discussion of what should be behind the current student log-in area, ‘My Birkbeck’.
  • Maintaining web standards: Finally, many participants were concerned about who will take responsibility for ensuring web content is kept up to date while maintaining consistency and how this will be resourced. Most thought that some collaboration was required between professional services and the school and department-based staff, to ensure consistency across the website while keeping content fresh and distinct.

2. The launch of the Web Working Group

Now that we have completed the initial consultation and we have a good grasp of what staff across the schools are most concerned about, we have begun working with the Web Working Group (WWG), consisting of key staff (academic and professional support) from all five schools.

The aim of this group is for the digital transformation team (comprising the ER and ITS digital teams, and our project managers, Kayleigh Woods Harley and Richard Evemy) to work collaboratively with school / department staff (academics and professional support staff who represent their schools) to redevelop the school and department content on the Birkbeck website, informed by the workshop discussions with the wider group.

  1. ‘Layering’ the new look and feel on to our school and department content

But how best to redesign this important part of the Birkbeck website? The overall look and feel of our school and department web presence will take its cue from the ‘new’ Birkbeck visual identity, which – a year into its life – is now being used extensively by every school and professional service for everything from new architectural designs for Estates to event posters and prospectuses. But what is the best way to apply the new visual identity and digital standards to our school and department web presence?

In previous years, when we upgraded school and department microsites, we did this on a site-by-site basis, which meant it took a long time for the latest design to roll out across our school and department sites. This was obviously frustrating for the departments lower down our list (which were upgraded more than a year after the first upgraded site went live). So, this time, we are taking a different approach. Rather than improve one site at a time, we are going to target specific parts of or topics on each site (eg research information, staff profiles) and, with the guidance of our WWG, we are aiming to go live with the new parts for all school/departments at or around the same time.

This means that ‘old’ and ‘new’ designs will co-exist for the school and department web, but we believe this disadvantage will be outweighed by the fact that the whole of our school and department web will feature ‘layers’ of improvements, which will – over time – eventually take over, until all of the ‘old’ content has been transformed for the better.

After our first two meetings with the WWG, we have not only started to work on two project layers, but we have identified a series of other projects that we will need to tackle:

3.1 Department gateway pages

For many staff, the most important page on a department site is the gateway page (in effect, the homepage of your department). So, rather than start with other parts of our site, we decided this would be our first priority and the first ‘layer’ to be applied.

Our aim is to develop new ‘gateway’ pages for all of our departments (school content and gateway pages will be addressed in a separate ‘schools’ project – see 3.3) that will better enable visitors to access key information, in the new design. To do this, we need to analyse feedback we’ve received from the initial web workshops with schools, the WWG meetings, and our ongoing user testing, in order to determine the requirements for our department gateway pages. We will then share our findings and results with the WWG. After this, we will develop new pages for all of the departments, with a view to getting sign off from local heads of departments (ideally, with the support of the local WWG representative).

Once we have reached this stage, we will apply this first ‘layer’ to our department content.

3.2 Academic and research staff pages

Academic and research staff pages are critical for our users, but currently they are riddled with problems and errors – a lack of consistency in respect of the type of information we present, out-of-date information, duplicate content, concerns about design and layout, etc. This is obviously of great concern to the Birkbeck community as well as ourselves. So, we need to ensure that we make this content as good as it can be.

Among other actions we need to take to improve our academic and research staff profiles, we need to:

  • Complete our analysis of requirements gathered through user testing and the WWG discussions, to inform our planning
  • Develop a comprehensive list of ‘fields’ (contact details, links to personal websites and profile information on academic.edu, LinkedIn, etc.) that apply to all academic and research staff, while providing a mechanism whereby academic staff themselves decide which of these fields should be presented on their part of the Birkbeck website
  • Consider the best way to maintain and update this information
  • Think creatively about how we can ensure that this important information is embedded with other key parts of the Birkbeck web (eg our course listings, where we need to let visitors know which of our staff teach on which courses)
  • Do a better job of rationalising our sources of information to avoid duplicate content updates on the Birkbeck site – so, for example, we need to pull information from BIRon into our staff profiles, rather than providing duplicate (and, inevitably, out-of-date) publication information pages.

After all of this, we will be able to identify the way in which we can implement this project and will discuss this with the WWG. Then we will be able to plan the appropriate stages of development for this project.

3.3 Other projects

We have also identified a range of other projects that need to be addressed in this stage (in no particular order – and probably not a comprehensive list):

  • Department research: this project will concentrate on how we can best present information on a department’s research – their aims and objectives, their activities and their outcomes.
  • Search and discovery: we know that Birkbeck’s search – course and site search – needs to be improved. This project is going to ensure that we make it easier for our web visitors to find the information they need when they are on the Birkbeck web.
  • Departmental student experience: what is it like to study in a department? What is the student experience? This project aims to address these questions and more, to give prospective students a better understanding of what it will be like to study at Birkbeck in a specific department.
  • Student funding: we know that prospective students don’t always find all the funding information that might be relevant to their studies, so we need to do something to make this information both easier to find and comprehensive. That’s what this project is about.
  • Prospective Phd students: we know that department sites are critical for prospective PhD students, and we could improve their experience. This project will look at providing the information that Phd students need in order to make the decision that Birkbeck is right for them.
  • Current students: this project will look at the best way to provide information for current students.
  • Course information: we know it’s important to let our visitors know what courses each department offers, because staff have told us this and the WWG reinforced this. This project will concentrate on how we can and should provide this information.
  • Business services / partnership project: this project will consider how best to make this important information visible to our stakeholders.
  • Schools project: in our workshops, some staff told us that school information isn’t necessary on the Birkbeck web; others told us that we needed to find a better way to showcase school information. With this project, we will need to tackle this and come up with a solution that works for everyone.

We are reliant on the WWG to help us prioritise these projects and to help us to understand the requirements better, so that each project can be tackled on a stand-alone basis and layered successfully across the Birkbeck web.

  1. When is this all happening?

Currently, the Birkbeck school and department web comprises more than 27,000 discrete items of publicly indexed content (ie content available via a Google search). Transforming this quantity of content into something better (all of which will need to be reviewed with much content either rewritten or deleted, in consultation with local content owners) is a massive undertaking, and we are only at the start.

However, this is an important project to us, and we are keen to make progress. So, although we can’t tell you exactly when your ‘old’ pages will be improved, we are aiming to go live with new layers throughout the year and we will continue to use blogs to tell you more about the reasoning behind our decisions and, once we have plotted the timeline, when we are hoping to deliver them.

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