Category Archives: Law

Denials and ignorance in the time of a pandemic

Professor Renata Salecl, Professor of Psychology, Psychoanalysis and Law, explores how and why people react to COVID-19 with denial and ignorance.

Ignorance is often understood in a negative way, which is why we can easily accuse others of it while we rarely admit our ignorance. Most often, ignorance is understood not only as a lack of knowledge but primarily as a lack of the desire to know. However, psychoanalysts have observed that people might very well have a desire to know, but then do everything not to come close to the core of their suffering.

In politics, ignorance is often intentional or even strategic. At the start of the pandemic, many world leaders employed such deliberate strategies of ignorance. It was not so much that they did not know about the dangers of the novel coronavirus; they downplayed the pandemic for political and economic reasons.

In their private lives, people adopt their own types of denial. These denials are not so different from the types of denials that were studied in the 1980s by the Israeli psychologist Shlomo Breznitz, who questioned how people deal with potentially life-threatening health situations. Breznitz observed that many people who survived a heart attack did not think that they could suffer its repeat, even if they learned that others with a similar condition did. Denials helped people to feel confident in their wellbeing, and people often went from one form of denial to another. Altogether, Breznitz observed seven different kinds of denials among the patients he studied. One form of denial was that people felt that what happened to others cannot happen to them. Another involved a lack of urgency – when people experienced worsening of their health, they delayed seeking help. Still, another form of denial was a denial of vulnerability, when people felt that they were somehow protected from the illness because of their presumably healthy lifestyle. One of the forms of denial was the perception that illness is just luck, fate, or destiny. Moreover, while some people denied effects related to their condition or have invented an appeasing explanation for their anxiety provoked by their near-death experiences, others denied the information regarding their health. However, the most severe cases of denial included delusions, which meant that people created an explanation for their condition that was far away from reality.

With people who deny COVID-19, one can also observe how they often go through similar types of denials. Some people behave as if the novel coronavirus is of no personal relevance and that infections affect only other people. Even when already infected, some deny the urgency of the situation and do not seek medical treatment when their symptoms worsen. Many people who deny that the novel coronavirus can affect them, similarly to Breznitz’s patients, harbor illusions that they are somehow protected from getting infected because of their healthy lifestyle or even good genes. Some people take infection as merely a matter of luck or destiny. Overwhelmingly present are denials linked to people blocking unpleasant information or pushing aside their emotions related to the pandemic. Furthermore, with the continuation of the pandemic, psychiatrists are also observing delusional thinking. Some people are even developing particular COVID-19 related delusions.

Medicine often does not pay enough attention to people’s denial of illness as epidemiology says little about how ignorance and denial are played out in times of a pandemic. Now that so many countries are going through the second wave of the pandemic, many people are fatigued by it and are not willing to follow often erratic measures governments are proposing to limit the spread of the virus. While on the one hand, people need to deal with the conflicting messages about how to protect themselves and others from the infection, on the other hand, they have to deal with the emotions the pandemic is provoking. When dealing with something traumatic, anxiety-provoking or hard to grasp, people often embrace ignorance and denial, instead of knowledge and facts.

The pandemic has taught us the importance of acknowledging the unknown. As Thomas Jefferson, third President of the United States said, “He who knows, knows how little he knows.” One cannot imagine that today’s world leaders would utter something like this. Although, as German politician and epidemiologist Karl Lauterbach recently reminded us in The Guardian: “Uncertainty and doubt are not a disgrace for scientists or politicians at this time. What is disgraceful is excessive self-confidence, self-righteousness or dishonesty towards fellow human beings.”

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Introducing Birkbeck’s 2020 Chevening cohort

This year Birkbeck is delighted to welcome 30 new Chevening scholars, hailing from all corners of the world. The prestigious Chevening scholarship is offered each year by the UK Foreign and Commonwealth Office to promising students, chosen for their leadership potential and academic promise.

Once again Chevening students from a number of countries opted to join Birkbeck, attracted by its reputation, the possibility it offers to study alongside London’s professionals.

Meet our 2020 Chevening cohort.

Nozipho Nomzana “Zana” Mziyako, Eswatini, MSc Corporate Social Responsibility & Sustainability

Nozipho Mziyako, Etiswani

Nozipho Mziyako, Etiswani

“I applied for the Chevening scholarship because it presents a big opportunity for individuals like me who envision themselves as key contributors to society’s positive development, to learn through academics, forged networks and international experiences.  I love travelling, hiking, adventures, meeting people as well as experiencing different cultures. Through this Chevening experience, I look forward to the exposure and growth and most importantly ploughing back to society.”

 

Joan Santani Santanasam, Malaysia, MA Journalism

Joan Santani Santansam, Malaysia

Joan Santani Santansam, Malaysia

“I’m a business journalist working with Malaysia’s National News Agency, Bernama. I have been working in the journalism industry for eight years now covering a range of news on business, finance, commodities, stock market and politics.

The Chevening Scholarship is really the gateway for me to enhance my knowledge, broaden my worldview and hone my leadership and social skills. These are essential skills to further enhance my career as a journalist.”

 

 

 

Bongani Njalo, South Africa, MA Arts Policy & Management

Bongani Njalo, South Africa

Bongani Njalo, South Africa

Bongani Njalo is an award-winning South African artist whose work in drawing, performance, installation and traditional bead-making explores themes in culture, collective and individual identity. Njalo was a recipient of the David Koloane Award (2014), he was named one of the Top 200 Young South Africans by the Mail & Guardian (2016) and went on to become a Mandela Washington Fellow in 2017, a programme lead by the Department of State for Young African Leaders.

 

Yoandra Rodriguez Betancourt, Cuba, MSc Marketing Communications

Yoandra Rodriguez Betancourt

Yoandra Rodriguez Betancourt

“As a communication specialist and marketing enthusiast, I’ve been able to work and gain experience on different scenarios; from large public companies to private small businesses in Cuba, and they all could benefit from accurate and up-to-date marketing tools.

For me, to deserve this opportunity means one of the greatest challenges that I’ll ever have, I’ve always found British culture and history fascinating, and being able to experience it in person is a unique privilege; especially for a woman like me that coming from a working-class family I’ve always felt driven to exceed expectations”.

 

Zeina Ramadan, Palestine, MSc Creative Industries

Zeina Ramadan

Zeina Ramadan, Palestine

“Being a professional in the creative industry in my home country and observing the sector first hand on the ground led me to choose this major. Through working on various projects and different institutions within filmmaking, animation, TV, content editing as well as the audio publishing industry, I gained a deeper insight into the needs and the hole in the wall which need to be filled not only in my home country but in the region as a whole and the potential it has to grow. This heightened my passion and consequently led me to Chevening as it was a one-of-a-kind opportunity for me to be able to make a difference. Here I am! About to start a life-changing experience whilst simultaneously gaining knowledge and connections in the field I am most passionate about.”

 

Chiranthi Senanayake, Sri Lanka, LLM International Economic Law, Justice andDevelopment

Chiranthi Senanayake

Chiranthi Senanayake

A youth empowerment advocate specializing in the niche area of Youth Empowerment Incubation (YEI) Chiranti Seneneyake is the Founder and President of Hype Sri Lanka which is the country’s first youth empowerment incubator. She is also the Founding President of the Young Legal Professionals Association of Sri Lanka.

She was appointed as the United Nations Youth Delegate for Sri Lanka in 2016 in recognition of her community service. In this capacity she has worked as a Youth Focal Point to the National Youth Services Council and the Ministry of National Policies and Economic Affairs. Chiranthi also served as the Global Ambassador for Sri Lanka for Youth Opportunities in 2018. She is a Women Deliver Young Leader of 2020 and the recipient of The Diana Award 2020.

 

Presely Gitari, Kenya, MSc Climate Change

Presley Gitari

Presley Gitari, Kenya

“I’m a conservation biologist from Kenya, who works with the country’s Ministry of Interior and Coordination of National Government in helping ex-offenders reintegrate into society by using environmental conservation as a tool of socio-economic empowerment.

“I’m also an Associate Fellow with the Royal Commonwealth Society and I am passionate about improving the lives and prospects of citizens of the Commonwealth.

“I applied for Chevening because it represents purpose beyond academic progression, as it inculcates a mindset focused on leadership and fostering networks to positively impact the lives of others. ”

 

 

 

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Changing cities and the meaning of beauty

Dr Daniele D’Alvia, Module Convener in Comparative Law, delves into his thoughts on how cities and communities are changing and with this explores the concept of beauty.

Dr Daniele D’Alvia

In 2019, I agreed with Professor Anne Wagner, Professor of Legal Semiotics at Lille University, to write about the relative and absolute meanings of beauty in relation to cities. I wrote about the beauty of cities, mentioning the sentence of Fyodor Dostoyevsky, Russian novelist, “Beauty shall save the world”. A sentence that today becomes – as I affirmed in 2019 – ‘a necessity and a new way to see the world’ especially in the face of political transformation, environmental changes or catastrophes.

As a Birkbeck Ronnie Warrington scholar and a passionate reader of Oscar Wilde, I shall write on the meanings of beauty. Beauty cannot be seen as an absolute, fixed concept. Indeed, I firmly believe that beauty must be interpreted as relative and susceptible to change to become the expression of a new transformation that can turn the actual signs of imperfection and political change into a new beautiful meaning. The ‘imperfect’ past or present can, indeed, vanish in front of crowded streets of protesters that today march side by side with people of different religions, races, and sexual orientations. This because the new future shall start to become the new present of an evolved and transformed vision of cities as well as of communities.

In this light, the ‘Black Lives Matter’ movement this year as well as the political demonstrations and protests in Minsk, Belarus, represent the necessity of seeing the world differently. As I have affirmed in 2019 ‘beauty becomes a necessity’. That same necessity to re-invent the world in front of the violence and dictatorship has given new meanings and interpretations to cities.

Minsk has shown the world that people are now asking to become more aligned with democratic concepts of equality and freedom. The flower-bearing women protesting in Minsk in August in response to the police violence inflicted on Belarusians represents the new meaning of beauty of the silenced innocents. Additionally, the removal of statues that symbolised colonial power becomes the symptom of a transformation of cities towards new ideals of inclusion, diversity, and tolerance. Indeed, it seems that nowadays the concept of beauty must be relative and open to change, rather than absolute and fixed, because it is inside the same ‘relativity’ that we can identify the meaning of change and revolution.

It is with discussions and the debating of our own views and opinions that we can change the world. Everything that is perceived as absolute and fixed can only absolutely destroy. The relativity of ideas, the doctrine that knowledge, truth and morality exist in relation to culture, society, or historical context, is the key to progress and equality. Indeed, I firmly believe that each real revolution starts within ourselves and we need to open ourselves to thinking beyond our own self-interests and boundaries.

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Golden Dawn: Greece’s neo Nazi leaders jailed

In response to the guilty verdict in the Greek Golden Dawn Nazi trial in Athens, Greece, Dr Maria Tzanakopoulou from the School of Law charts the history of the group, the anti-fascist movement in the country and the people’s reaction to the historic verdict. 

A huge crowd gathered outside of the Court of Appeal in Athens

A huge crowd gathered outside the Court of Appeal to hear the verdict.

The world salutes yesterday’s historic verdict in the Greek Golden Dawn Nazi trial before the Athens Court of Appeal, Criminal Division. Five and a half years after the commencement of proceedings, the Nazis were jailed. The most momentous trial for an entire generation of Greeks, and possibly the biggest post-Nuremberg Nazi trial in global history, yesterday’s verdict came to the relief, emotional outburst and thrill of thousands of citizens gathered outside the Court of Appeal in Athens. The Nazis were jailed!

From a fringe fascist group in the mid-1980s, Golden Dawn developed into a decisive political force, securing 21 seats in the 2012 general election to the astonishment of Greek democratic people. Yet the development was not without prior notice. The ascension of Golden Dawn to a dominant political and ideological force was the offspring of years of far-right radicalisation, pauperisation, austerity and debasement of the lives of citizens. With the exception of the Left, mainstream political forces did very little, if anything, to put a stop to extreme far-right, nationalist and anti-immigrant voices. The words used by mainstream politicians in their references to Golden Dawn following their 2012 election are hair-raising: ‘an authentic political movement’; ‘activists’; ‘polite’; ‘earnest’ are a few among them.  As such, the Nazis did not solely make it to Parliament; they were normalised by the system, becoming an almost conventional interlocutor in everyday public political discourse. They exerted decisive influence, developed into a better-organised criminal organisation with military hierarchy and, covered with parliamentary immunity, began to spread hatred and violence through society in ways far more effective and extensive than before. The Nazis attacked, and often murdered, whatever and whoever they could not comprehend – from the immigrant worker to the dignified anti-fascist to the fighting trade unionist.

Magda Fyssa, mother of Pavlos Fyass the moment the verdict was announced

Magda Fyssa, mother of antifacist rapper Pavlos Fyass (who was assasinated in 2013), the moment the verdict was announced.

Antifascist rapper Pavlos Fyssas’ murder in 2013 was a milestone in the turn of events that led to the Nazis’ conviction. Pavlos’ assassination was preceded by the murder of 27 year old Pakistani Shehzad Luqman, the attack against Communist trade unionists by organised assault battalions, and the violent attack against four Egyptian fishermen. The above events occurred between 2012 and 2013 and were just a few among many brutal assaults by the Nazis. Yesterday’s trial was about the individual crimes, which had been by and large confessed, but above all it was about the recognition of the Nazis as a criminal organisation.

The historic announcement of the conviction of the entire Nazi group for leadership and/or participation in a criminal organisation was followed by an ecstatic outburst of applause and tears by the crowds. Thanks to the strenuous efforts of the Greek anti-fascist movement, the demand for jailing the Nazis became hegemonic in society, assimilated into the mainstream, and relieved the people of at least some of the bitter fascist hatred that was spreading through. Over the past few days, the slogans ‘Jail the Nazis’ and ‘I won’t be scared’ were projected on central city landmarks of Athens and Thessaloniki. Convicts of the country’s largest prison raised a banner demanding that Nazis be jailed. Millions of citizens made small gatherings raising similar banners and posting them on social media. From Greek cities to Italy and France and from London and Liverpool to Dachau Concentration Camp, Europe cried out: ‘Jail the Nazis.’ Yesterday’s gathering was joined by schools, by grandparents with their grandchildren, by working people and their trade unions, by political organisations and anti-fascist groups, by mothers with their babies and citizens on wheelchairs. Pavlos’ mother, Magda, whose tenacious struggle against the Nazis made her the unwitting symbol of the antifascist movement, was deified by the crowds on her way out of the Court: ‘You made it, son! You did!’, she screamed.

The pain is soothed but our minds are not put at rest. Whatever gave birth to this is still alive. The trial was not the beginning and it is not the end of the struggle against fascism. It is a stage, albeit momentous, in the continuous war against fascism, xenophobia and hatred for the Other. It is one stage in the continuous effort to rebuild our communities on the basis of solidarity, respect and dignity. As these lines were written, just after the verdict announcement, police forces, though unprovoked, started teargassing the crowds. But yesterday, the people were no longer scared. Yesterday they paused and took in a great victory. In the name of Pavlos, of Shehzad and of a deeply wounded society, yesterday the people defeated the Nazis. Yesterday, society was no longer scared!

 

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“Birkbeck equipped me with knowledge that has helped me continue making a difference in my community.”

Esther Joyce Ariokot, from Uganda, graduated with an LLM in International Economic Law, Justice and Development. The intensive programme involves two blocks of intensive face-to-face teaching in London, with preliminary materials and readings developed especially and sent to students in January.

Esther Ariokot

Esther Ariokot

Can you tell us about your background?

Before joining Birkbeck I had completed a Bachelor of Laws from Uganda Christian University after which I pursued the Bar Course to enable me to practice Law in Uganda.

I chose Birkbeck’s intensive LLM International Economic Law programme because it fitted within the work I was doing at the time. I was working as a Court Mediator which involved helping people settle disputes without going through the whole process of litigation. I was helping the vulnerable attain justice.

The programme includes two blocks of intensive face to face teaching. Can you tell us about your time in London and on campus?

I enjoyed studying with my classmates because we were from a range of professions, from lawyers to bankers to actresses. They brought a rich contribution to the lectures and discussions we often had. The different professions brought a different angle to the human rights course unit we were studying. I have kept in touch with four of my classmates.

I particularly enjoyed the Human Rights class and the Risks and Response class. I received additional support from the Library Team. They made using the Library easy along with the online Library. I also received a Tutorial on how to write a dissertation.

Unfortunately, I did not join any social clubs or societies as I was studying an intensive course so had little free time on my hands. But I had a great time looking around London.

What did you enjoy the most about living in London?

London has so many tourist attractions that I enjoyed going to when I got some free time. I also enjoyed the diverse range of cuisines available; I was able to eat food from my country during my stay.

I had never lived overseas before coming to UK. I was living in Harpenden and because of the efficient transport system I had no trouble coming into London for study and research.

Furthermore, I was fortunate that a British family took me in and looked after me for my whole stay. I did not have challenges living in London because I was well taken care of by the Vickers Family – I am forever grateful for their generosity.  The weather was not a problem as I was in London during spring and summer.

How has your time at Birkbeck influenced your life and career since then?

Birkbeck helped me to become a critical thinker, a skill that was key to me getting my research job. I was appointed as a lecturer to the School of Law of Nkumba University because I had an LLM and I was also given a Research Job by Judiciary because of the skills I had attained from Birkbeck.

I work under a Justice of the High Court in the Commercial Division of the High Court.  I have also started a Legal Aid Project that is helping the needy and vulnerable people where I live in Entebbe attain legal services at no cost.

What are your top tips for aspiring students?

The Legal profession requires Commitment and hard work, after attaining your law degree aim to make a difference in the community around you. I thank Birkbeck for equipping me with the knowledge that has helped me continue making a difference in my community. I am currently applying for a Law PhD at Birkbeck.

Birkbeck will make your study easy and enjoyable. It has a diverse culture, you cannot fail to fit in. The members of staff are professional and make understanding the concepts easy. Apply for a course now, don’t hesitate!

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Wesley’s journey on the Freshfields Law Scholarship

Birkbeck Law student Wesley Manta has recently been awarded a prestigious Freshfields Stephen Lawrence Scholarship, marking the second time that a Birkbeck student has been chosen for the mentoring and scholarship programme. In this blog, Wesley discusses his journey so far on the scheme.

I was recently awarded the Freshfields’ Stephen Lawrence Scholarship, along with 13 others across the country. The scholarship seeks to address the disproportionate under-representation of black and black-mixed race men from less privileged backgrounds in large commercial law firms, and more recently in other City careers. The scholarship award is a mixture of mentoring and interning opportunities with law firms and other commercial City firms. The scholarship programme lasts for 15 months and is aimed at complementing our busy university schedules. Though we have just begun the programme, it is clear that the programme will provide a lot of value to our professional growth.

My journey started with the insight meeting. The insight meeting was an opportunity for potential candidates to understand more about the scholarship, what Freshfields were looking for in their scholars and what the scholarship programme would entail. It was a great day, with guests from Freshfields, Bank of England and AON. Though this meeting was not compulsory, it is definitely recommended, especially as we had the opportunity to speak to former and current scholars about helpful tips for the application form.

The next step of the journey was to submit a formal application. Part of the application included producing a video with the theme “My Story”. I was grateful enough to have some friends who had some video-editing skills to help with my video. Birkbeck helped fill out the application, including giving a recommendation. The support I received from Birkbeck was exemplary throughout this process.

The final stage was attending the two-day assessment centre. The assessment centre was an exhausting array of challenging exercises, created to test several aspects of the candidates. There was a theme throughout the assessment centre which really added to idea of the exercises being tasks that clients may ask us to do in a professional setting. The exercises were hard to complete but getting to meet and network with dozens of black men in the same position as I was a wonderful part of the two days.

My cohort, the 2019 scholars, have already begin meeting and learning. In our first group meeting, meetings that are scheduled to take place roughly once a month, we were treated to several lectures by senior people from Freshfields and some of their clients. We learnt the basics of maintaining a professional looking LinkedIn page, how to protect our reputation and some tips and tricks for landing a great first impression.

I am eternally grateful to Baroness Lawrence and Freshfields for providing me with this opportunity. Breaking into the commercial world is not easy, as there are so many rules and ways of working which we are never taught in university. Through this scholarship, I hope to be able to gain the practical knowledge required to succeed in the City.

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Why I chose to study Law with a Foundation year

Rebecca Wills, an aspiring barrister, decided to study Law at Birkbeck with a foundation year to get the best possible preparation for the LLB. Having her lectures and seminars in the evening has meant she’s been able to get a head start on her career by volunteering at a magistrates’ court during the day.

The law is the foundation in everything that we do and it is immersed into many disciplines. This is what attracted me to study law.Also, as an aspiring barrister, I want to make a difference inside and outside the courtroom.

I believe if I didn’t study law, I would remain ignorant to a lot of issues that are going on in the world when it comes to human rights abuses, alongside the historical significance behind the creation of the law itself and other moral issues. Once you know and understand the law it can protect and provide you with many advantages. When I graduate, I hope to have a successful career in law as a barrister or solicitor’s advocate.

“Studying in the evening suits my independent learning style.”

I was inspired to study at Birkbeck after my telephone interview with Professor Bill Bowring. I decided to enrol because it is a university based on critical theory and analysis, which I believe I excel in. Because lectures and seminars take place in the evening, I am able to volunteer at a magistrate’s court during the daytime. I also find evening study suits my independent learning style. I love to study during the daytime and feel I am more productive when it comes to self-learning during these hours. I read once that the human brain can absorb most information during the first three hours after waking up and the last three hours before we go to our bed which fits in with how I study and learn.

I wanted to ensure that studying and taking on a career in law was the right decision for me.  After having a conversation with my sixth form head of year, the foundation year option seemed like the best course of action to take to ensure I obtained the right skills and best preparation for the LLB. I knew that studying law required a lot of reading; however I didn’t know much else about it. I thought taking the foundation year would best equip and prepare me for advancing onto the LLB.

Prior to embarking on the foundation year course, I prepared myself by attending Birkbeck workshops on note-taking, critical thinking, critical writing, critical reading, critical listening etc.

The School of Law, Birkbeck

 “The foundation year was challenging, but it made me more open minded in the way that I evaluate situations. It provided a useful transition between A-level and degree-level study.”

The foundation year was challenging and required a lot of hard work. Nonetheless, it was useful and insightful. The literature was not always easy to read, particularly when reading lengthy cases with complex vocabulary. Of course, in order to understand all the readings, it was essential to define all terms and read actively and critically. As a result, time-management became a really important skill that I honed in on.

The year provided a useful transition between A levels and degree-level study, because the course itself moulded and enabled me to adapt to different teaching styles. The course challenged my moral compass on multiple issues when it came to life and death situations, where the defendant was seen to be in the wrong. It made me more open minded in the way that I evaluate situations.  It prepared me for the workload that I would undertake for the first year of the LLB as I gained insight into the level of work required at university level. It increased my awareness of the importance of independent study.

To other students thinking about taking the law foundation year, I would say:

  • Utilise this time as practice for the LLB.
  • Take the course seriously – don’t underestimate it as being easy because it’s a foundation course.
  • Make use of the feedback given from lecturers after doing assessments.
  • Always ensure that you email the lecturers and keep in communication with them.
  • Take action after reading the feedback.
  • Never be afraid to ask questions if you don’t understand something or you want to confirm your Answer to a question is correct or accurate – no question is stupid.

“You need to proactively engage with the law, by going beyond the reading list.”

Do not rely on the lectures too much, you must become an independent learner and get used to the idea of trying to become the teacher of the subject yourself. The lecturers provide students with an outline during lectures and guidance on how to navigate legal resources and materials. However, they are not there to do your work for you. It is vital that you immerse yourself within the subject. This means attending every lecture and seminar even if you think it’s of no significance to you. This also involves proactively engaging with the law, by going beyond the reading list and further reading list, as well as answering all homework and seminar questions in detail.

Try to find your own way of working. Time-manage yourself, and work hard at being the best version of yourself as everyone learns at a different pace. You must believe that you can do it, and you must always aim for the highest possible grade.

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Life as a Legal Studies student at Birkbeck

Amma Donkor completed the Legal Studies certificate of higher education at Birkbeck last year, and has since commenced on the LLB course. She explains how returning to studying after a break has helped with her career as well as enhancing her worldview, confidence and well-being. 

I enrolled on the Certificate in Legal Method course (now known as Legal Studies) in 2016 as I wanted a change from my previous role in TV sales at the BBC. I also figured that it would be a great opportunity to gain useful skills that would complement my new role within the Rights Department at Channel 4. I wasn’t interested in pursuing a Law degree at that time, but little did I know that once I began the course, I would fall in love with the subject and progress even further!

It had taken a good few years to summon the courage to pursue this journey. As a mature student, the prospect of returning to education after many years was a daunting prospect because my previous experience of education had been disappointing. To add to that, only a month after enrolling on the course, my dad passed away suddenly; this was a year after losing my mum back in 2015 so I decided to defer for a year.

However, determined to complete the course, I enrolled again the following year and was offered a place to start in October 2017. Like all Certificate courses, the duration is a year-long and took place over three terms and a few Saturday’s so there were four modules that we studied. There were two options to take the course either on one evening a week or one day a week. As I work full-time, I opted for the evening classes.

There were twelve of us in the class which included a wide mix of people. We are all at various stages of our lives; some straight out of six form college whilst the rest of us were combining full-time work with study. Everyone in the class was friendly and supportive throughout the year and we established a WhatsApp group early in the course, where we shared information and tips to help us through the course.

The course was an introduction to the study of Law and the modules provided an understanding of the foundation of the English legal system, practical skills such as mooting and advocacy and even attending a courtroom, legal reasoning where we learnt how judges used various skills to adjudicate on seminal cases, as well as learning about salient areas of English law such as Human Rights and the European Union. There were eight assignments set throughout the year and we received lots of assistance from our tutor and from the various study skills workshops that were available to assist us with legal writing. The combination of studying in the evening whilst working, although tiring at first, was the only option for me to return to education and so, after a few months, it became like second nature. Very early on in the course it began to dawn on us how prevalent the subject of Law featured in all aspects of society.

I knew that previously, I had been pretty lackadaisical about studying. However, as a mature student I didn’t want to waste such an opportunity again and began to apply myself. As a result, I received good grades in all my assignments.

The teaching on the course was excellent and I personally believe that was the reason why I flourished on the course. Our tutor was also a part-time barrister, so we received a first-hand account of what it was like to practise law and how the legal process works. Her passion and dedication to ensure that we all did well on the course inspired most of us to do just that. My tutor also encouraged me to continue with my education and to enrol on the LLB Law course.

Consequently, I’ve just completed the first year of the LLB Law course here at Birkbeck, University of London. The first year was more demanding than the Certificate course as we studied three modules simultaneously throughout the year which took place over three evenings a week. However, it was encouraging to discover cases or concepts that we had been introduced to in the Certificate course being developed further on the LLB course. And because of this, I was able to keep up with the volume and the pace of study.

I’ve also noticed that concepts such as Human Rights, Constitutionalism and Parliamentary Sovereignty are a lot more plausible when watching or reading the news since returning to education and my confidence and well-being has increased considerably. I’m still not sure whether I want to practise as a solicitor or even a barrister or even at all, but I am looking forward to the year of study ahead and to successfully completing the LLB!

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The importance of attending Law firm Open Days

Oliver Chinyere, LLM Qualifying Law student, gives an insight into the Open Days on offer at Law firms for students considering legal careers. 

For those interested in entering the legal profession as solicitors after studying at Birkbeck, an Open Day gives law students an opportunity to peek inside what their future may hold. Open Days offer exceptional advantages by giving students an intimate look at the firm’s office, employees and culture. In November, I was fortunate enough to attend Accept, Clifford Chance’s LGBT-focused Open Day.

For any student seeking a training contract, it’s important that you attend an Open Day at whatever firm you’re interested in to meet and hear directly from existing employees. Although I wasn’t able to stay for the full slate of programming, I found the event incredibly beneficial for several reasons. Not only was I able to meet and network directly with people from a similar background to myself but was able to secure tips which will prove handy during the application process should I choose to proceed. Clifford Chance’s recruitment team actually ran a session full of helpful tips on how to make your application stand out.

For anyone embarking on a new career and entering a new workplace, understanding the office culture is critical to determining whether or not you see a space for yourself there. In addition to hearing from existing employees who convey what led them to the firm, we heard from alumni who had moved on from the firm to other roles. A good indication of any potential place of employment is the number of former employees who still speak highly of their experience and how it influenced the next steps in their career!

Another benefit is the ability to poke and prod and really dig beneath the surface. At Accept, we were able to hear directly from Regional Managing Partner, Michael Bates and ask him questions. In fact, I would argue that one of the chief benefits of attending Open Days is your ability to be candid, ask questions and gather the information you need to make your decision! Becoming a lawyer is all about elucidating the facts so it’s excellent practice.

In summary, attending Open Days are a great way to see what your future job and company may entail. It’s an opportunity every Birkbeck law student interested in pursuing a career as a solicitor should aim to embark on, especially if you plan on applying for a training contract. If you’re looking for more resources, LawCareers.net provides a helpful timeline of events tailored to ‘non-law’ students (or those looking for a career change). They also provide a helpful list of training contract deadlines.

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Birkbeck Library website redesign; or, my adventures in a digital transformation project

Elizabeth E. Charles, Assistant Director of Library Services, discusses the redesign of the library website. 

Today, we have launched a brand-new Birkbeck Library website, with completely revamped content, navigation and design.

The Library website has been redesigned on two previous occasions: we changed the landing page, but the content remained the same, which is like repainting your front door and landscaping the front garden, but doing nothing to the interior of the house! I hasten to add that this occurred because, every time the opportunity arose, we just didn’t have the time and it was too close to the start of another academic year.

This time, we asked Naomi Bain, the College’s user experience (UX) expert, to undertake some UX testing with Library website users. This told us some things that we already suspected or knew – there was too much text on the Library website, and it was difficult to find information – but, we also learned that the layout was confusing, alongside a number of other issues.

We knew that the main Birkbeck site had been redesigned and restructured and we liked some of the features, as did our users; so, I contacted Jane Van de Ban, Web Content Manager in External Relations, with a list of the things we would like changed on the Library website. As the Library site is the second most popular section of the entire Birkbeck website (after the online prospectus), Jane suggested that, rather than simply update our existing site, it would be worth integrating it into the new design. She asked us whether we would be prepared to undertake this as a collaborative effort. The Library web editors agreed that this would be a good opportunity to refresh our website, so we said yes!

The redesigned library website

Getting ready

Jane supplied us with a content audit and looked at traffic to the Library website in the past year. This showed us that a large proportion of the Library site was not being used, and it also told us which content was most popular with our web visitors. Jane presented us with a collaborative spreadsheet, listing all the content areas, and her advice on what to do in relation to each area. After the initial emotional reaction, we reviewed the comments and suggestions and either agreed with them or explained why we disagreed with her assessment.

The next step was to come up with a new structure for the Library website. We were invited to a Library web workshop and, using post-it notes and sharpies, we wrote down the most common queries that we get from our users (one query per post-it note). Then we stuck them on the wall, and grouped and sorted them. We then filled in the gaps and took pictures of the grouped post-it notes for future reference. This then became the basis of the Library redesign, alongside the initial, annotated content audit.

Jane then set up a project on Trello – a collaborative project tool – with a list of tasks, organised into columns like ‘To do’, ‘Doing’, ‘To review’ and ‘Done’.

The project

Given the importance of this project to our web visitors, Jane wanted to complete the improvements as quickly as possible and asked if a member of Library staff could be seconded to the project. I volunteered, as I felt I was best placed to answer queries. So, for one day a week, starting in early April, I was scheduled to work on the website.  As homework, I had to familiarise myself with Birkbeck’s Style Guide and tone of voice guidelines, as well as other support materials provided in the digital standards section of the website. I also attended a bespoke training session, run by the External Relations web content team, then prepared to set to work.

Using the Trello project board, I chose the content areas I wanted to work on (everyone works from the same board, which means that there is no duplication of work), and my job was – for each content area – to answer the queries that came out of the Library web meeting, find all of the pages on the live Library site that related to them, then review the content and rewrite it, to meet the digital standards and to reduce the amount of text.

My first task: getting membership under control

I decided to start with our membership information. My challenge was to convert 55 separate pages to one page. Working with Ben Winyard, Senior Content Editor in External Relations, who gave me one-to-one training and advice, I rewrote and changed the formatting to match the house style, then experimented with how the information is presented.

Jane then reviewed the new page and wrote a detailed report on the format, the tone of voice, grammar and house style – I felt I had received a C+, ‘Could do better’ mark! I worked through Jane’s detailed report, addressing each point raised and making changes as necessary. This was helpful because it meant I could then review other pages to ensure the same issues didn’t crop up.

The new membership page was then moved to Ben’s list on Trello, to check that it met the requirements for the Birkbeck tone of voice and the use of plain English and active voice. He cut the text even further while ensuring that the content flowed. Then, the page was given back to me, to check that nothing crucial was missing, giving me another chance to suggest other edits.

This process meant that I received a crash course in writing for the web from a team of experienced content editors, working collaboratively, using live content. It is all well and good to read guidance notes, but quite another thing to implement them and keep to the task!

Improvements

Rewriting content wasn’t the only improvement we made to the Library site. We also improved navigation and findability of content:

  • We didn’t duplicate information that already existed elsewhere – we linked to it.
  • Forms to suggest new books for the Library and for staff to request teaching materials were converted into Apex forms and located either in My Birkbeck for Staff or in My Birkbeck for Students. So, Library users do not have to retype personal information that we already hold about them.
  • We also made huge improvements to navigation in two key areas of content:
    • Angela Ashby, Digital Editor in External Relations, reorganised the navigation for past exam papers, which had included a separate web page for each department for each year of exams – amounting to more than 200 pages. Angela cut the navigation down to 26 pages – one for each department.
    • I compressed 232 web pages listings our for databases and online resources into just one page. This was made easier by deciding to move extensive help guide information for each database into a document, which will eventually become a support manual for Library staff on the helpdesk.

Keeping Library staff updated

This has been the first opportunity I have had to fully examine the content of the existing Library website and to undertake a root-and-branch review. I focused on thinking always of what our users want/will be looking for and trying to ensure that they can visit a web page, scan it, easily find what they need, and move on. Helping users to find the resources they need without adding additional layers of unnecessary content was very important. When in doubt, I would look at the website traffic figures, the feedback from the UX testing, and the post-it notes.

After all that work had been done, the slimmed-down website was shown to Library staff and to students who attended a Student-Library Partnership meeting. The response was very positive: obviously, we were on the right track.

Creating the wayfinding page

The wayfinding, or landing, page was the last component of the project. We had more post-it-note sessions with groups of Library staff to consult with them. This enabled us to come up with an initial layout, based on a top-task analysis, to inform the order in which signpost tiles appear.

Then, I built the wayfinding page. We decided to use new photos taken last year, focusing on images of our students using the Library.

Redirects

Before we could go live with the new website, we had to create a comprehensive list of redirects, to ensure visitors following old links ended up on new content. This was a huge task, which ended with 1700 redirects (and, wouldn’t you know, I also got to help with that, too).

Looking forward

We have already requested UX testing to ensure that we have not overlooked anything, to pick up on any issues, and to provide evidence to make informed decisions on any further changes/tweaks to the Library website before the beginning of the 2018–19 academic year.

Conclusion

It has been a challenging and stimulating experience. But, I have learnt a great deal from the External Relations web content team and I can honestly say, I now understand what is required to write for the web in a consistent and engaging fashion. I’ve also learned the importance of optimisation for search and paying consideration to where our users would expect to find the information they are looking for. I also know the whole of the Library website intimately, and I will continue to learn and retain my newly acquired skills, through continuous practice and actively reviewing the content on our website.

My thanks to Jane, Ben, Angela, Emlyn, Steve, Naomi, John and Outi and the Library Web Group and the Library staff for their support and for providing feedback at the drop of a hat.

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